Topics for order fulfilment:
- Shipment Do Not Required Tracking Number Update: Singpost Normal / Other
- Shipment Required Tracking Number Update
Shipment Do Not Required Tracking Number Update: Singpost Normal / Other
- Go to Manage Your Store (Dashboard) > Orders > Fulfil Orders > Create Packages
- Make use of the Filter Orders to locate the orders.
- Select the Products you want to ship, choose a Carrier from the the dropdown menu.
- Click Create Package & Ship. There will be email send to customer to notify the shipment.
- To view package, click on vertical ellipsis shortcut key and select Manage Packing List.
- To print packing list, click on vertical ellipsis shortcut key and select Print Packing List.
- To download packing list, click on vertical ellipsis shortcut key and select Download Packing List.
Shipment Required Tracking Number Update
- Go to Manage Your Store (Dashboard) > Orders > Fulfil Orders > Create Packages
- Make use of the Filter Orders to locate the orders.
- Select the Products you want to ship, choose a Carrier from the the dropdown menu.
Please go to Shopcada App Store to activate the carrier of your choice. Go to Manage Your Store (Dashboard) > App Store
- Click Create Package Only
- There will be NO email send to customer to notify the shipment, until next step.
- To view package and update tracking number, click on vertical ellipsis shortcut key and select Manage Packing List.
- To print packing list, click on vertical ellipsis shortcut key and select Print Packing List.
- To download packing list, click on vertical ellipsis shortcut key and select Download Packing List.
- To update tracking number, click on vertical ellipsis shortcut key and select Manage Packing List, update the Optional Tracking Number.
- Click Update & Notify, there will be email send to customer to notify the shipment.
- Order status will be updated too.