Receive RMA Item, Refund via Store Credit
- Go to Admin Menu > Store Operation > Return Request
- Tap on link
- Key in the Order ID / RMA ID .
- Tab to receive the RMA Item(s).
- Select [Store Credit] as resolution.
- Select restock status and refund reason.
- Complete the refund by issue
Must select customer to complete the issue store credit.
Receive RMA Item and Exchange
- Go to Admin Menu > Store Operation > Return Request
- Tap on link
- Key in the Order ID / RMA ID .
- Tab to receive the RMA Item(s).
- Select [Exchange] as resolution.
- Select restock status and refund reason for the return items.
- Add on the exchange item(s).
- Complete the checkout as usual.
